This Privacy Policy describes how Larry Mahan Boots® (“Larry Mahan,” “we,” “us,” or “our“) collects, uses, and shares information about you through our website at larrymahanboots.com (the “Site“) and when you purchase our products or communicate with us.
Please read this Privacy Policy carefully. By visiting and using our Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information We Collect About You
We collect information about you directly from you and automatically through your use of our Site.
Information We Collect Directly From You
The information we collect from you depends on how you use our Site and interact with us. Information we collect directly from you may include:
- Contact information (such as your name, email address, phone number, and postal address) when you place an order, request information, sign up for our newsletter, contact customer service, or interact with us in any other way.
- Payment information (such as your payment card number, security code, and expiration date) when you make a purchase from us so we can process your payment.
- Account information (such as username and password) when you register for an account with us.
- Communications you send to us (such as questions or comments you submit to us).
- Product reviews and feedback you provide about our boots and service.
- Preferences and customer profile information (such as product favorites, order history, and fit details) that help us provide tailored recommendations and service.
- Boot customization information (such as fit, style, leather, and design preferences) when you order custom boots so we can fulfill your order.
Information Collected Automatically
We also automatically collect information about your visit to our Site through cookies and similar technologies. This information helps us improve the performance of our Site and your shopping experience. Information we automatically collect may include:
- Browser information (such as IP address, browser type, and operating system)
- Site visited prior and after visiting our Site
- Date and time of Site visits
- Information about the links you click
- Pages viewed on our Site
- Time spent on pages of our Site
- Information about the device used to access our Site (such as device type and operating system version)
- Site performance tracking and analytics
Please see our Cookies Policy for more details on cookies and how we use them.
How We Use Information About You
We value your trust. We are committed to upholding the highest standards in how we treat your data. We use the information we collect about you only in ways that are useful to you and in our legitimate business interests. Here are the ways we use your personal information:
- Provide, maintain, and improve the Site and our products and services
- Process and fulfill your online orders
- Communicate with you about your orders and deliveries
- Provide product reviews and recommendations relevant to your interests
- Personalize your website experience to your preferences
- Notify you about changes to our Site, products, services, events, and policies
- Address problems with the Site, fulfill orders or other customer service issues
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
- Analyze trends to improve our products and services and your experience
- Do not sell or lease your personal information
How We Share Information
We do not sell or lease your personal information to third parties. We only share it in limited circumstances, including:
- With third party service partners we use to help run our business (such as payment processors, shipping partners, marketing tools, and fraud prevention). We only provide them with the minimum information necessary for them to perform their services and require that they agree to protect, not share, your data.
- Compliance with laws, law enforcement orders, or to protect users. We may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we reasonably believe disclosure is required by law.
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as evidence in litigation.
- With your consent. We may share additional information with your consent or at your direction.
- Aggregated, anonymized, or de-identified information that cannot be linked back to you specifically. We may use such information for analytics purposes and to operate, improve, and optimize our Site and business.
If Larry Mahan Boots® is acquired by or merged with another company, we will notify you and seek approval before transferring your information.
Data Retention
We retain personal information as long as necessary to fulfill our business purposes or comply with laws. When we no longer have a purpose to retain your data, we will securely delete or destroy it. We may retain aggregated, anonymized data indefinitely to analyze and identify business trends.
Your Data Protection Choices
We aim to empower you to manage and control your personal data. You have the following control options:
Access / Update Data / Close Account
You can access, update, or close your Larry Mahan Boots® account by emailing [email protected].
Opt-Out of Communications
To opt-out of marketing emails, click “unsubscribe” on any marketing email you receive from us.
Cookie Controls
To opt-out of cookies that may be set through our Site, see our Cookie Policy. Most browsers let you remove or reject cookies. To do so, follow the instructions in your browser settings.
Please note if you disable all cookies you may not be able to use some features of the Site.
Protecting Your Information
We take precautions to secure and protect your personal data. However, no data storage system or transmission of data over the internet can be guaranteed to be 100% secure. If you have reason to
International Data Transfers
We are a U.S. company and your information may be transferred to or from our overseas subsidiaries or service providers. When we share information internationally, we protect it as described in this Policy and comply with applicable legal requirements.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our Site. You are advised to consult this Privacy Policy regularly for any changes. Your continued use of our Site signifies acceptance of the revised Privacy Policy.
